Shipping policy
We ship fresh salsa orders using methods that ensure it reaches your doorstep in a cooled container within 1-2 business days.
Currently, we only ship to the continental United States due to concerns surrounding shipping times and the refrigeration requirements of our products.
Due to shipping requirements for fresh salsa, we require a minimum of 2 jars of salsa and a maximum of 6 of any variety per order. Our merch & apparel can ship in any quantities.
Generally, we ship orders received by 3pm ET Monday through Wednesday that same business day. Orders received after 3pm Wednesday may be shipped the first business day of the following week if UPS is unable to guarantee delivery before the weekend (typically dependent on distance from our kitchen in Brooklyn). We will hold shipments around long weekends or shipping carrier holidays to ensure our fresh goods can be delivered to you in a timely & fresh manner.
If you receive an order with any damage or that is not in the condition you expect, please contact us as soon as possible at info@jalapajar.com.
